1
LIVECATALOG LIMITED - PRIVACY POLICY
Last updated March 15, 2018
LIVECATALOG LIMITED WITH AN ADDRESS AT 22 NORTHUMBERLAND ROAD, BALLSBRIDGE, DUBLIN 4 AND
COMPANY REGISTERED NUMBER OF 586197 ("WE" “LIVECATALOG” “US” “OUR”) RESPECTS THE PRIVACY OF OUR
USERS (CUSTOMER“USER” “YOU” “YOUR” “OUR”).
THIS PRIVACY POLICY TOGETHER WITH OUR TERMS OF SERVICE AS SET OUT AT https://
livecatalog.com/upload/docs/TERMS_OF_SERVICE.docx AND OUR ‘COOKIES POLICY’ AS SET OUT AT
https://livecatalog.com/upload/docs/COOKIES_POLICY.doc EXPLAINS HOW WE COLLECT, USE, DISCLOSE,
AND SAFEGUARD YOUR INFORMATION WHEN YOU VISIT OUR WEBSITE https://livecatalog.com INCLUDING ANY
OTHER MEDIA FORM, MEDIA CHANNEL, MOBILE WEBSITE, OR MOBILE APPLICATION RELATED OR CONNECTED
THERETO (COLLECTIVELY, THE “SITE”).
PLEASE READ THIS PRIVACY POLICY CAREFULLY. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY
POLICY, PLEASE DO NOT ACCESS THE SITE.
PLEASE NOTE THAT WE RESERVE THE RIGHT TO MAKE CHANGES TO THIS PRIVACY POLICY AT ANY TIME AND FOR
ANY REASON. WE WILL ALERT YOU ABOUT ANY CHANGES BY UPDATING THE “REVISED” DATE OF THIS PRIVACY
POLICY. ANY CHANGES OR MODIFICATIONS WILL BE EFFECTIVE IMMEDIATELY UPON POSTING THE UPDATED
PRIVACY POLICY ON THE SITE, AND YOU WAIVE THE RIGHT TO RECEIVE SPECIFIC NOTICE OF EACH SUCH CHANGE
OR MODIFICATION. YOU ARE ENCOURAGED TO PERIODICALLY REVIEW THIS PRIVACY POLICY TO STAY INFORMED
OF UPDATES. YOU WILL BE DEEMED TO HAVE BEEN MADE AWARE OF, WILL BE SUBJECT TO, AND WILL BE DEEMED
TO HAVE ACCEPTED THE CHANGES IN ANY REVISED PRIVACY POLICY BY YOUR CONTINUED USE OF THE SITE AFTER
THE DATE SUCH REVISED PRIVACY POLICY IS POSTED.
BY VISITING WWW.LIVECATALOG.COM YOU ARE EXPLICITLY CONSENTING TO THE PRACTICES DESCRIBED IN THIS
POLICY FOR THE PURPOSES OF THE DATA PROTECTION ACT 1988-2003 OR, UNTIL THE GENERAL DATA
PROTECTION REGULATIONS IMPLEMENTATION DATE, (THE “ACT”), IN EACH CASE INCLUDING ALL OTHER
SUCCESSOR LEGISLATION AND REGULATION THERETO.
COLLECTION OF YOUR INFORMATION:
You may provide us with information through our Site and we may collect information about you through our Site
in a variety of ways. This is information about you that you give us on a voluntary basis by registering to receive
products or services by filling in forms on our Site or by corresponding with us by phone, e-mail or otherwise. This
includes information you provide when you register to use our site, subscribe to our service, search for a product,
place an order, submit a query, enter a promotion or survey, participate in social media functions on our site, and
any other activities commonly carried out on our Site or other interactive functions that may require your
information for providing the service to you and/or when you report a problem with our Site.
The information you give us, and that we may collect include:
Personal Data:
Personally identifiable information, such as your name, postal address, shipping address, company name, company
address, email address, and telephone number, bank account details, and demographic information on an
individual, such as age, gender, hometown, that you or your company voluntarily give to us when you register with
the Site or when you or your company choose to participate in various activities related to the Site, such as online
2
chat and message boards. You are under no obligation to provide us with personal information of any kind,
however your refusal to do so may prevent you from using certain features of the Site.
Derivative Data:
Information our servers automatically collect when you access the Site, such as your IP address, your browser type,
your operating system, your access times, and the pages you have viewed directly before and after accessing the
Site (‘derivative data’).
Financial Data:
Financial information, such as data related to your payment method (e.g. valid credit card number, card brand,
expiration date) that we may collect when you purchase, order, return, exchange, or request information about
our services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all
financial information is stored by our payment processor, PayPal, Stripe, etc. and you are encouraged to review
their respective privacy policies and contact them directly for responses to your questions.
Technical Data:
Information of a technical nature including but not limited to derivative data, your login information, browser plug-
in types, platform and other statistical data involving the use of our Site (for example including information we
may obtain about your purchase procedure which you commenced but left unfinished including information such
as the items ordered and the price of the order) for system administration and statistical purposes. This is
statistical data about our users' browsing actions and patterns, and we do not use them to identify any individual,
except if required by the law;
Secondary Data:
Any other information that we may reasonably require through emails, phone, and any other means which
requires requesting further information from you which is necessary for us to provide you with the products and
services, any potential product or service or a renewal, postponement or cancellation of a product or service or
otherwise as the case may be in the course of business dealings with you, whether you are a potential, a returning
or an existing customer. We will only use the information you give us on the Site for the purposes described in this
policy.
BY GOING AHEAD WITH ANY SUBMISSION OF PERSONAL INFORMATION INCLUDING SENSITIVE PERSONAL
INFORMATION THROUGH OUR SITE, AS APPLICABLE, YOU ARE EXPLICITLY CONSENTING TO US, OUR AGENTS,
OUR BUSINESS PARTNERS, AND ANY AND ALL OTHER THIRD PARTIES WHO MAY BE INVOLVED IN THE
PROCESSING OF YOUR INFORMATION OR WHO MAY BE CONNECTED WITH US FOR ALL PURPOSES RELEVANT
FROM TIME TO TIME TO YOUR RELATIONSHIP WITH LIVECATALOG AND THE SERVICES AND PRODUCTS WE ARE
PROVIDING YOU WITH THROUGH OUR SITE.
TRACKING TECHNOLOGIES
Cookies and Web Beacons
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize
the Site and improve your experience. Our Site uses these cookies to distinguish you from other users of our Site.
Cookies are small text files sent from a Site to the hard drive or browser of a user’s computer or terminal
equipment/mobile device to store bits of information related to that user. This helps us to provide you with a good
experience when you browse our Site and also allows us to improve our Site. By using the Site, you agree to be
bound by our Cookie Policy. For more information on how we use cookies, please refer to our Cookie Policy
posted on the Site, which is incorporated into this Privacy Policy
https://livecatalog.com/upload/docs/COOKIES_POLICY.doc
Internet-Based Advertising
3
Additionally, we may use third-party software to serve ads on our Site, implement email marketing campaigns, and
manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking
technology to help manage and optimize your online experience with us. For more information about opting-out of
interest-based ads, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out
Tool.
Website Analytics
We may also partner with selected third-party vendors, such as Google Analytics, to allow tracking technologies
and remarketing services on the Site through the use of first party cookies and third-party cookies, to, among other
things, analyze and track users’ use of the Site, determine the popularity of certain content and better understand
online activity. By accessing the Site, you consent to the collection and use of your information by these third-party
vendors. You are also encouraged to review their privacy policy and contact them directly for responses to your
questions. We do not transfer personal information to these third-party vendors.
You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or
erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or
settings.
INFORMATION WE RECEIVE FROM OTHER SOURCES
We may receive information about you if you use any of the other websites we operate or the other services we
provide. We are also working closely with third parties (including, for example, business partners, sub-contractors
in technical, payment and delivery services, advertising networks, analytics providers, search information
providers) and may receive information about you from them.
USES MADE OF THE INFORMATION
Having accurate information about you permits us to provide you with a smooth, efficient, and customized
experience. We process personal information for certain legitimate business purposes which include some or all of
the following via the Site to:
Compile anonymous statistical data and analysis for use internally or with third parties.
Carry out our obligations arising from any contracts entered into between you and us and to provide
you with the information, products and services that you request from us.
Create and manage your account.
Deliver targeted advertising, coupons, newsletters, and promotions, and other information regarding
our Site and mobile application to you.
Email you regarding your account or order.
Enable user-to-user communications.
Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
Enchance, modify, personalise or otherwise improve our services/communications for the benefit of our
users.
Increase the efficiency and operation of the Site.
Monitor and analyze usage and trends to improve your experience with the Site.
Notify you of updates and changes to the Site and the services/products we offer.
Offer new products, services, and/or recommendations to you.
Perform other business activities as needed.
Request feedback and contact you about your use of the Site.
Resolve disputes and troubleshoot problems.
Respond to product and customer service requests.
Send you a newsletter.
4
Solicit support for the Site.
Identify and prevent fraud.
Determine the effectiveness of promotional campaigns.
Administer our Site and for internal operations, including troubleshooting, data analysis, testing,
research, statistical and survey purposes.
Improve our Site to ensure that content is presented in the most effective manner for you and for your
computer.
Allow you to participate in interactive features of our service, when you choose to do so.
Enhance security of our network and information systems.
Measure or understand the effectiveness of advertising we serve to you and others, and to deliver
relevant advertising to you.
Make suggestions and recommendations to you and other users of our Site about goods or service
that may interest you or them.
Understand how users interact with our Site.
Process payments and refunds.
Whenever we process data for these purposes we will ensure that we always keep your personal data rights in
high regard and take account of these rights. You have the right to restrict the processing of your personal data
and you have the right to object to this processing under the Acts and if you wish to do so, please click here.
Please bear in mind that if you object this may affect our ability to carry out tasks for your benefit.
Information we receive from other sources. We will combine this information with information you give to us and
information we collect about you as we have mentioned above. We will use this information and the combined
information for the purposes set out above (depending on the types of information we receive).
DISCLOSURE OF YOUR INFORMATION
We may share information we have collected about you in certain situations. Your information may be disclosed as
follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or
remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share
your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging
information with other entities for fraud protection and credit risk reduction.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment
processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Marketing Communications
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third
parties for marketing purposes, as permitted by law.
Interactions with Other Users
If you interact with other users of the Site, those users may see your name, profile photo, and descriptions of your
activity, including sending invitations to other users, chatting with other users, liking posts, following blogs.
Online Postings
5
When you post comments, contributions or other content to the Site, your posts may be viewed by all users and
may be publicly distributed outside the Site in perpetuity.
Third-Party Advertisers
We may use third-party advertising companies to serve ads when you visit the Site. These companies may use
information about your visits to the Site and other websites that are contained in web cookies in order to provide
advertisements about goods and services of interest to you.
Business Partners
We may share your information with our business partners to offer you certain products, services or promotions.
Other Third Parties
We may share your information with advertisers and investors for the purpose of conducting general business
analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.
Sale or Bankruptcy
If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may
transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information
would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and
that the transferee may decline honor commitments we made in this Privacy Policy.
We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we
have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence,
emails or other communications from third parties, you are responsible for contacting the third party
directly. However, we will try and reasonably assist you in any and all matters regarding your personal data in
relation to the above noted data sharing. You have the right to restrict the processing of your personal data and
you have the right to object to this processing if you wish under the Acts and if you wish to do so, please click here.
Please bear in mind that if you object this may affect our ability to carry out tasks for your benefit.
WHERE WE STORE YOUR PERSONAL DATA
The data that we collect from you is stored on our web servers in Germany and may be transferred to, and stored
at, a destination outside the European Economic Area ("EEA") if we decide to change suppliers at any given time in
the future. It will also be processed by staff who work for us or for one of our suppliers. This includes staff engaged
in, among other things, the fulfilment of your order, the processing of your payment details and the provision of
support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take
all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy
policy.
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using
SSL technology. Where we have given you (or where you have chosen) a password which enables you to access
certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share a
password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our
best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any
transmission is at your own risk. Once we have received your information, we will use strict procedures and
security features to try to prevent unauthorised access.
RETENTION OF YOUR INFORMATION
6
Your information for the purposes of using our Site and providing the products/services and related services to you
will be retained by Livecatalog on an ongoing basis whilst you use our Site and for at least 30 days after your paid
period has ended. We endeavour to delete your information (to the reasonable extent practicable and in
pursuance of the Acts) as soon as possible after this time, and in any event, at your written request if required
sooner by you for legitimate reasons and in doing so we will endeavour to delete without undue delay or
inconvenience to you and/or in any circumstances where you have the right to erasure of your information as set
out under the Acts. Your information will only be retained by us in exceptional circumstances such as for legal and
regulatory compliance purposes and where Livecatalog has your explicit consent for future marketing purposes.
YOUR RIGHTS
You have the right to ask us at any time not to process your personal information. However, in doing so you should
be aware that this will affect the services and products that we can offer you through our Site as this information
would be required and necessary to provide you with our services and/or products. You can exercise the right at
any time by contacting us in writing at Livecatalog Limited, 22 Northumberland Road, Ballsbridge, Dublin 4 or by
email at: service@livecatalog.com
Our Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and
affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy
policies and that we do not accept any responsibility or liability for these policies. Please check these policies
before you submit any personal information to these websites.
COMMUNICATION WITH CUSTOMERS
When you request a product or service from us, you may receive a text message and/or email in relation to that
service and we may contact you by telephone to discuss the matter further or otherwise. There may also be
requirements to contact you for the purposes of discussing renewal terms of an existing service/product with us or
any other query directly related to an existing service/product that you are being provided with by us.
OTHER PRODUCTS AND SERVICES
In the future, Livecatalog would like to use your information with your consent for the purpose of offering you
other products and services we think may be of interest to you. For this purpose, and occasionally market research
and statistical purposes, information may be shared with third parties. This information may be provided to you
by post or email. If you wish to “opt-out” of such contact, you can contact us at: info@livecatalog.com and
entitle the message “opt-out”, or alternatively, you can opt-out by clicking here.
ACCESS TO INFORMATION
The Act gives you the right to access information held about you which we hold by sending in a signed
written request to: Livecatalog Limited, 22 Northumberland Road, Ballsbridge, Dublin 4 or by emailing us
at info@livecatalog.com. Your right of access can be exercised in accordance with the Act. We will
provide you with a copy of your information as soon as possible and in any event not less than one (1)
month after the request in writing (this includes email) is received by us. We may charge a reasonable fee
for providing such information if we find the request to be manifestly unfounded, excessive and/or
repetitive. To ensure that Livecatalog satisfies itself about the identity of the person making the request so
it does not disclose personal data to a party who is not entitled under the Act, the person making the
request will need to provide Livecatalog with their names, addresses, and any other documents that may
be reasonably required to verify the individual.
If you find that we hold information about you which is inaccurate or incomplete, please send us details in writing
with any supporting documentation that is reasonably required by us and we will make any necessary corrections.
SOFTWARE QUALITY
7
Livecatalog does not warrant that any information, software or other material accessible through our Site is free of
viruses, worms, Trojan horses or other harmful component. We assume no responsibility and shall not be liable for
any direct, indirect, incidental or consequential damages that result from the use, access to, browsing in or
downloading of any information, data, text, images or other materials accessible through one of its web pages, this
Site or the website of any linked third party.
CHANGES TO OUR PRIVACY POLICY
Any changes we may make to our privacy policy in the future will be posted on this page. We encourage
you to review this page periodically to stay informed about how we handle and protect your information.
Your continued use of this service constitutes your agreement to this policy and any subsequent updates.
CONTACT
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed
to or you can contact us at Livecatalog Limited, 22 Northumberland Road, Ballsbridge, Dublin 4 or contact
by email: info@livecatalog.com